Refund policy

Our Commitment
At HR Collection, we take pride in the quality of our products. Every wallet is carefully inspected before dispatch.

Return Eligibility
Returns are accepted within 10 days of delivery if:

  • Product is damaged or defective
  • Wrong item was delivered
  • Product is unused and in original condition

Non-Returnable Items

  • Used or worn products
  • Items without original packaging
  • Sale or discounted items

How to Return
Contact us at shop@hrcollections.com within 7 days of receiving your order. Include your order number and photos of the issue.

Refund Process
Once return is received and inspected, refund will be processed within 5-7 business days to your original payment method.

Exchange Policy
We offer free exchange if wrong size or color was delivered. Customer pays return shipping for other exchange requests.

Contact Us
Email: shop@hrcollections.com
Location: Street no 6 Moosa Colony FB area Karachi, Pakistan